There are certain situations where only partial refunds are granted, if applicable:.Please do not send your purchase back to the manufacturer.To complete your return, we require a receipt or proof of purchase.
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Additional non-returnable items include gift cards, downloadable software products, and some health and personal care items. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Several types of goods are exempt from being returned perishable goods such as food, flowers, newspapers or magazines cannot be returned. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Please do not pre-order items if you are unable to wait, or abide by the terms and conditions outlined above. Placing an order with us implies you are willing to accept and be bound by these terms and conditions. If you combine in-stock and pre-ordered items, ALL items will be shipped at once when the pre-ordered items become available. Pre-ordered items are acquired in addition to our regular stock, so if you consider cancelling your order, please be advised that, if approved, a 15% restocking fee, or $5 (whichever is higher) may apply at our discretion. Pre-ordered items may arrive later than the advised availability date posted on our website due to postal interruptions, Customs’ delays, manufacturing issues and other logistical problems. 
We cannot guarantee pre-ordered items will be available on the estimated arrival date due to factors beyond our control, so we cannot stipulate a specific ship date, but once received we will promptly ship out your order.Pre-orders require immediate payment at checkout.
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